
Claude Casey moved up in the secretarial world of television news, from temp to the anchor's desk. After her boss hires her full time, Claude realizes she may be in over her head in this world of assistants fighting to get ahead. But Claude is determined to prove that though she may not be perfect, she's not going down without a fight.

Claude's dream comes true when she moves up from temp to a permanent position as the assistant to news anchor Will Butler. But all is not quite as she had imagined when she realizes that new co-workers Kipp and Lydia will stop at nothing to sabotage her. Meanwhile Claude's trusty friends Ramona and Owen begrudgingly help her transition from the comfort and safety of the fourth floor to the battlefield that is the 22nd floor, while Claude tries to hide her crush on Will Butler, who is just less than perfect.

When Claude is unexpectedly asked out for dinner with Will, she quickly cancels her double-date plan with Ramona. But when the ""date"" turns out to be less of one than she anticipated, Claude finds solace in the company of Lydia -- who assumes that Claude slept with him. Meanwhile, Owen tries to assert authority over Kipp and the two feud over an expensive pen.

Claude sees herself struggling with her moral values when she is forced to lie for Will. She feels bad about covering up one of Will's escapades and lying to Ramona and his wife about it, but it's all good after Claude talks to Ramona. Meanwhile, the employees attend a companywide meeting where they have to pick a "floor buddy", someone from another floor for them to bond with. Lydia is at first annoyed by Owen but later misses him after she realizes he treated her like no one else did. And Ramona and Kipp pretend to dislike each other after having a great time in the Hamptons.
Feeling jealous over Claude being showered by gifts for being Will Butler's assistant, Kipp and Lydia try to break Claude, Ramona and Owen's friendship. Kipp tells Claude that Will doesn't like her having her 4th floor friends around his office, which Claude believes. She politely asks them to stay on their floor, which they take offensively. Now Claude feels bad for sending her friends away, and tries to work her way back into their friendship circle. Meanwhile, Lydia struggles with her (lack of) good sense after she feels guilty for switching Ramona's original Prada hangbag for a cheap imitation. She was trying o save the purse from being ""killed"" by Ramona's exquisite fashion taste and personal alterations on the wonderful Italian leather.
Ramona tells Claude she has to use her vacation days in the next few days or else she'll lose them. Claude refuses to leave Will even for a week, and Ramona (trying to be a good friend and give Claude a break from her overbearing work) sends a memo to Will about Claude's vacation. Forced to take a break, Claude pretends to go to Niagra Falls and sneaks around the office when she meets her temporary replacement – who she thinks might take her job. Ultimately, Will reassures her she doesn't have to worry about her job; he wouldn't trade her for the world. As for Kipp's dream job of becoming an associate producer, well, that will have to wait a little longer. Torturing Claude with lies about Luke's resume might have given Luke a promotion he never expected in such short notice.
Tired of living in constant competition with Lydia over Will's attention, Claude decides to attend Ramona's ""strippercize"" class to develop her ""uh-uh"". Claude quickly gains the self-confidence that she's been lacking, so she and Ramona go out for drinks, where Claude finds herself competing for men -- against Lydia. Meanwhile, Kipp asks for Owen to help him take a good picture for his id card, and Owen obliges... but Kipp soon discovers that Owen is too much of a perfectionist.

Claude accidentally starts a feud with Roz, the company's president's secretary, but being the good hearted girl that she is she wastes no time on trying her best to make up with Roz. Roz sees in Claude a younger version of herself and tells Claude that will be her in 30 years, and Claude freaks out about it after realizing that indeed she has no personal life outside the workplace. She joins a pottery class and tries to make a gravy boat that ends up looking like a squirrel. Lastly, she tells Will she loves working for him, but doesn't want to be stuck as a secretary all her life. Will assures her she's very talented and can be anything she wants. Meanwhile, Kipp buys a 1500 dollar Armani suit and Owen thinks he bought it from him for a hundred bucks after he lent it to Kipp. When Owen doesn't hold the elevator door for Roz, she prepares her revenge. When Kipp shows up for an interview with the company president, Roz retaliates on him, thinking he was the one to leave her waiting in t

Claude's parents are visiting her at the office, and can't wait to meet famous anchorman Will Butler. They invite him to join them for dinner and Will says ""that would be great"", leading the Caseys to think he will show up, when in fact he won't since """"that would be great"" means ""ain't gonna happen"". Claude doesn't know how to break the news to her parents, and takes the blame for it. They are disappointed at Will, and embarrass Claude by giving him a lecture when he decides to surprise Claude and show up unexpectedly. Meanwhile, Kipp is idolized by a college student and falls for her, only to get his heart broken after she gets a job as associate producer at CNN and he is left alone with his lies.
Claude scores a date with Charlie from travel after accidentally throwing her hair on his face. They have a wonderful time together, and the next morning Claude is ecstatic about it. Will introduces her his godson Oliver, and asks Claude to show him around town. He asks her out on a date, and ends up accepting to go out with him after Will pressures her to. Claude tries to jiggle dating two men, but her scheme soon falls apart when Will comments on her date with Oliver in front of Charlie, who leaves heartbroken. Claude feels bad gets advice from Ramona and Lydia on how to dump Oliver and get back with Charlie. Meanwhile, Kipp starts sucking up to Mr. Turnbach's son hoping for a chance of a promotion.

It's time for the Christmas party, and Claude keeps hanging around Will, making sure he's got everything just the way he wants. When he tells her to loosen up a bit and act casual because she's not on the clock, Claude gets a little too personal and talks about Will's personal life. She spends the rest of the party worrying about the impression she gave and tries to make up for it, but only make things worse when she accidentally tells Will she had a crush on him. Meanwhile, Kipp keeps trying to find some big-shot producer who will promote him, and after a number of unsuccessful attempts he announces on the mic he's quitting. Ramona is a big success with her enormous cleavage and Owen and Lydia end up making out after both have a lousy time at the party. The next morning, Kipp tells Claude nothing that happens on the Christmas party counts, and she thinks twice about the cute guy she met on the bar.
Created by: Terri Minsky
Available on: ABC